FAQs

Articles

• Can I delete or hide an incident?
• Why are my incidents not being announced?
• How does the "Rate this incident" feedback feature work?
• Subscribing to Incidents
• Can we mark incidents as sensitive and restrict access?
• Can we run fake incidents to sandbox incident.io?
• How does the duplicate incident prevention feature work?
• Can we create conditional Custom Fields?
• Can we create incidents or actions from an existing Slack message?
• Can I reopen an incident?
• Can we edit the timeline?
• Can we change where incidents get announced?
• Can we run workflows on private incidents?
• Alerts and automatic incident creation
• How do I change a custom field from fixed list to user-defined options?
• Why can't I see all my team in the drop-down of incident roles?
• Can I set a custom field directly from Slack using a command?
• How do I convert a private Slack incident channel to public?
• Can multi-channel slack guest users interact with the incident.io bot?
• I have existing incident channels, can those be imported?
• Can we create incidents from a Linear ticket?
• Can I rename an incident?