incident.io Help Center (old)

What's incident.io?

⚡️ See how we can help you seamlessly manage your incidents directly from Slack

Installing incident.io

Creating your account and adding incident.io to Slack

Configure your account

Create workflows and automations within your account

Creating and running incidents

Declare, collaborate and communicate around incidents

Connect and manage everything that exists in your organization

Bring alerts from any third party tool to escalate and/or create incidents

Connect all of your alerts, configure a schedule for every team, and have confidence that the right people will be notified every time

Learning from incidents

Get value from your incidents by running a great post-incident process

Reporting and insights

Learning from past incidents

API and integrations

Connecting your existing tools to incident.io

Keeping your customers informed with an incident.io powered status page

Managing your incident.io account

Learn more about our collection of AI features

Microsoft Teams

Everything about our Microsoft Teams integration

Help & Feedback

How to contact us for a leg up and feature requests

Scribe and incident calls

Diagnosing issues with incident calls, call creation, and Scribe.

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