Teams in Insights: Troubleshooting

Last updated: April 24, 2025

This page is an FAQ for any issues you're facing with the Teams dashboard in Insights.

I've set up Teams in Catalog, but I'm still seeing the welcome screen in Insights. What have I done wrong?

If you see this screen when you open Insights:

It generally means you haven't followed the 📄 Getting started with teamsguide, as we require you to have a link from your incident.io User to a Team!